If at any time your knife fails to perform due to manufacturer’s defect, KA-BAR will replace the product with the same model or the most similar model to it from their current product line.
LIMITED LIFETIME WARRANTY
KA-BAR Knives, Inc. (the "Company") warrants, to the original purchaser of the product only, that this product will be free from defects in material and craftsmanship under normal use and maintenance for the lifetime of the original purchaser. This Limited Warranty does not apply to any failure of, defect in, or damage to the product caused by neglect, normal wear and tear, or by improper use, including throwing the product, batoning with the product, using the blades as a can opener, chisel, pry bar, screwdriver, digging tool, or for any heavy work for which the product was not designed.
If the product fails to satisfy this Limited Warranty, the Company will repair or replace the product or substitute a product of comparable value, at the Company's option, and such repair, replacement or substitution shall constitute the sole remedy for any failure of the product to satisfy this Limited Warranty or any implied warranty (ies) of the Company. In order to have a Limited Warranty claim evaluated by the Company, you must return the product, at your own expense and risk, to KA-BAR Knives, Inc., at 200 Homer Street, Olean, NY 14760, attention Customer Service Department. Please include with the returned product a brief written description of any claimed defect(s) in or failure(s) of the product. Any returned product determined by the Company to not be eligible for repair, replacement or substitution under the terms of the Limited Warranty will be returned to the Owner.
THE COMPANY MAKES NO EXPRESS WARRANTY OR REPRESENTATION WHATSOEVER OF OR WITH RESPECT TO THE PRODUCT OTHER THAN THE FOREGOING LIMITED WARRANTY, AND ALL SUCH OTHER EXPRESS WARRANTIES ARE HEREBY EXPRESSLY EXCLUDED. ANY IMPLIED WARRANTIES OF THE COMPANY, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. THE COMPANY WILL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND ALL SUCH DAMAGES ARE EXPRESSLY EXCLUDED.
Some states do not allow limitations on how long an implied warranty lasts or exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Convinced your product meets the warranty criteria?
Fill out this form to submit your claim. Once you submit the form, you will be able to print the information to include in your return package. If you have further questions about your return, please contact KA BAR at [email protected].
Don't have a printer? No problem! Simply send a note with your return, including your name, address, telephone number and the reason the product is being returned. Ship it to the address below. Don't forget to read the packing instructions prior to shipping your return.
KA-BAR Knives, Inc.
ATTN: Returns, 200 Homer Street
Olean, NY 14760
NOTE: Please allow 2-3 weeks after receiving your return for the processing of your warranty claim.
Warranty Request Packing Instructions:
Protect us and your knife!
Cover the blade with either the original sheath, or a cardboard sheath.
Be sure to cover the entire blade, including the tip of the blade.
Place your knife in a cardboard shipping box with additional packing material.
Please do not ship knives in padded envelopes.
Insure your knife!
Insure your package for its current retail value.
Save your shipping receipt and your tracking information.
KA-BAR is not liable for packages lost in transit.
Please make sure your knife is fully cleaned.
Thank you for choosing KA-BAR Knives!
Atlanta Cutlery Return Policy
Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order. Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.
*Please Note: We cannot accept returns on sharpened or personalized items (i.e. engraved) that are not defective. They may not be returned because of the customization that has been done to the product. Be sure when you order!
After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.
